There is nothing more frustrating than buying a video game and not playing it because the CD key isn’t working. Here we go through the common mistakes and issues you will encounter and how to deal with them.
By 
Daniel
You just bought a game or have a gift card, discount code, or CD key, and the code isn’t working. It’s okay, breathe, relax, and follow these easy steps to get your key working.
Sounds obvious, but sometimes in our eagerness to type it in and get to our games, we can miss a number or letter.
When checking, it’s good to make sure that you’re typing in 0 (zero) or O (letter) when needed. Recheck every letter and number. Still unsafe? Hint: Copy-Paste out of known words!
When we see a low price for an incredible game, we sometimes jump straight in and buy it. Remember to check the region that you’re buying for, as it does matter.
Below you can find a list of key stores and publishers on how to redeem or activate codes on specific platforms and what to do if your code does not work.
Contact Us
If you have followed the previous steps and you find your game key, discount code, cd key, or gift card not working, please do check out the article below on what to do next.
What to do if the key I bought doesn’t work ?
If you still require any help or have any questions at all, please don’t hesitate to contact our fantastic support team, who will help you with anything you need.
support_at_allkeyshop.com
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Key bought for McAfee antivirus was already used in Brasil, thanks.. :/
Hello Marcin, I am sorry to hear about your negative experience. If the issue persists, please do not hesitate to contact us at support@allkeyshop.com. We will be happy to assist you further and, if necessary, reach out to the merchant on your behalf to resolve the issue. All our merchants are thoroughly verified and reliable. In the unlikely event of a problem, you will be fully reimbursed or exchanged with a working product by the merchant. When you shop through us, you also get the added assurance that we will go above and beyond to assist you. Our commitment to customer satisfaction means we will do everything in our power to resolve any issues that may arise and ensure you have a positive shopping experience. Kind regards, Hakura Allkeyshop Team
please allkeyshop remove the gameSeal from this website is very bad, they selling keys already redeem, and take a life time to delivey the keys, and the suport dosent care
Hello asegiogm.91, I am sorry to hear about your negative experience. If the issue persists, please do not hesitate to contact us at support@allkeyshop.com. We will be happy to assist you further and, if necessary, reach out to the merchant on your behalf to resolve the issue. All our merchants are thoroughly verified and reliable. In the unlikely event of a problem, you will be fully reimbursed or exchanged with a working product by the merchant. When you shop through us, you also get the added assurance that we will go above and beyond to assist you. Our commitment to customer satisfaction means we will do everything in our power to resolve any issues that may arise and ensure you have a positive shopping experience. Kind regards, Hakura Allkeyshop Team
Hello! Bought key to Cyberpunk 2077 two days ago, the key is not working, the supports doesnt help me ,waiting from tuesday. Want my money back, or a working key what to do?
Hello NorbiYourDestiny, You can contact us at support@allkeyshop.com with your order number, store name, and the support ticket number from their website. If they don't respond, we'll reach them on your behalf. Kind regards, Hakura Allkeyshop team
i buy windows 11 from licencehouse, the key is not legit. I send license house a message but they dont respond at all
Hello Rutgerjan, If you were unable to resolve the issue with the support from licencehouse, please don’t hesitate to contact us at support@allkeyshop.com so that we can assist you and help resolve the problem. Kind regards, Hakura Allkeyshop Team
So complete tutorial. Thank you AllKeyShop for the helps!