Eneba reviews and ratings

All Eneba reviews on one page!

Allkeyshop has compiled all the reviews and ratings for Eneba from specialized websites like Trustpilot, reviews.io, sitejabber.com and put them on this page.

About Eneba, you have now all the user reviews concerning this merchant. You will be able to know at a glance if this seller is trustworthy. You can leave a review and rate this seller directly in the comments below.

Questions and answers from Eneba customers

I HAVE JUST BOUGHT A REGION-LOCKED CD KEY AND NEED HELP.

If you have bought a game for the wrong region, you can get in touch with their support, who will help you fix it. You will need to provide screenshots as proof.

MY KEY IS ALREADY USED AND I CAN’T ACTIVATE IT.

Please double check that you are inputting your code correctly and if it still does not work, then get in contact with their support.

WHAT SHOULD I DO IF I RECEIVE A DIFFERENT PRODUCT I BOUGHT?

If you do not receive the product you paid for, you should immediately dispute the purchase by going to your orders list and selecting the dispute option. If the seller does not solve your problem, you should contact the Eneba support team immediately.

DO I NEED AN ACCOUNT TO PURCHASE A GAME?

You do not need an account to buy a game on Eneba; however, they recommend creating an account so that you can easily track your purchases.

Comments (358)

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Nuno 4 days ago
0.5 / 5

terrible customer service when the game key doesn't come right, I'll never buy from them again

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razeflorian 22 days ago
2 / 5

i have little problem, but support help me so not that bad

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Dangermouse 1 months ago
5 / 5

Never had a problem with Eneba, even preorder game, where i change my mind, they take back and refund me money

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Hector 2 months ago
0.5 / 5

This is my first time using Eneba, and unfortunately, the experience has been disappointing. I purchased a preorder key, but when the release day arrived, I didn't receive any information. I opened a support ticket to resolve the issue, but it took a long time for them to respond. When I tried to request a refund, they wouldn’t allow me to do so.

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Roland 2 months ago
0.5 / 5

I received a key which I already have on Steam instead of Monster Hunter Wilds (I don't know exactly what game I got the key for, Steam only tells me that I already have it)

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Eneba Info

Creation date

01/01/2018

Code promo

-3%: AKS

Delivery Time

Instant

Currency

$ € £ zł

Support Respond Time

Instant

About Eneba

Eneba is a store for digital games. They offer a huge catalogue of games and gift cards at competitive prices. They also offer weekly sales and giveaways. We are working with Eneba since December 2018 and we had no issues with their services. Support Schedule: 24/7  

Eneba and the Identity Check:

It is possible that if your purchase seems suspicious, the CD key seller may subject you to a security check. This may be pretty annoying and you may lose time besides having the feeling of injustice and violation of your privacy. Each of our trusted shops have different policies on these security checks and we recommend the following best practices to avoid suspicion: - Do not use proxy or VPN with your purchase. - If you use Paypal, use the same email address to create your account on their website. - If you use a credit card, use the same first and last name in your order on their website.  

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